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Byjus Cancellation Policy: Need to Know about the Byjus cancellation policy

Byjus is a popular education app that offers online courses for students. The company has a cancellation policy and Refund in place for customers who are not satisfied with the service. This blog post will provide an overview of the Byjus cancellation policy and what you need to know about it.

What is the Byjus cancellation policy?

If you need to cancel your Byjus subscription for any reason, you can do so easily through the Byjus app. Simply open the app and go to the ‘My Subscription’ section. From there, you can select the ‘Cancel Subscription’ option. You will then be asked to confirm your cancellation. Once your cancellation is processed, you will no longer have access to Byjus content.

If you have any questions about the Byjus cancellation policy, feel free to contact us at support@byjus.com.

What are the terms and conditions of the Byjus cancellation policy?

The terms and conditions of the Byjus cancellation policy are as follows:

  • If you subscribe Byjus Plan and now your mind has been changed that time You can Place the cancel order request submitted within 24 hours
  • If you cancel your subscription after the first 15 days,30 Days,2 Months ,3 Months or 6 Months you can proceed this steps under the Byjus cancellation policy.
  • Byjus reserves the right to change its cancellation policy at any time.

What are the terms and conditions of the Byjus Refund policy?

Byjus refund policy are applied for two types of Byjus courses one for All Test Preparation course and second is school learning products .These two products have different types of terms and conditions of the Byjus Refund policy are as below:-

  1. If a student is not satisfied All Test Preparation course products (CAT/IAS/GATE/UGC-NET/CDS/NDA/CSIR-NET/State PSC) for any reason, they may request a refund within 7 days trial period.
  2. Student purchase school learning products they received refund within 15 days of trial period.

In order to receive a refund, the student must provide proof of reasons for dissatisfaction with the course.

How to Cancel your Byjus subscription?

We understand that there may be times when you need to cancel your Byjus subscription. We’re here to help make the cancellation process as simple and straightforward as possible.

Here’s what you need to know about the Byjus cancellation policy:

Byjus offers All Test Preparation course products a 7-day money-back guarantee on all of our subscriptions. If you’re not satisfied with Byjus for any reason, simply contact us within 7 days of your purchase and we’ll refund your purchase in full. No questions asked.

If you cancel your subscription after the 15-day money-back guarantee period, you will not be entitled to a refund. However, you will still have access to Byjus until the end of your current billing cycle. After that, your account will be automatically closed and you will no longer have access to our services.

To cancel your Byjus subscription, simply Customer Support at [cancellations@byjus.com] or for call at +91-9241333666 and we’ll take care of everything for you.

Read | How to Delete Byju’s Account Permanently with easy methods

What are the consequences of cancelling your Byjus subscription?

When you cancel your Byjus subscription, you will no longer have access to the Byjus content and features. Additionally, any unused credits in your account will be forfeited. If you have any questions about the Byjus cancellation policy, please contact us.

Is the Byjus cancellation policy fair?

If you’re thinking about signing up for Byjus, it’s important to know about the company’s cancellation policy. While it may be tempting to cancel your subscription if you’re not happy with the service, be aware that Byjus does not offer refunds after 15 days of trial period for any reason.

This policy is unfair to customers who may not be satisfied with the Byjus product. If you cancel your subscription, you will not be able to get a refund, even if you’re not happy with the product. This policy is also frustrating for customers who have already paid for a subscription and then decide they don’t want to use the service.

In addition, the Byjus cancellation policy is confusing and difficult to understand. If you want to understand and need to more clarification about how to cancel your subscription or what happens if you do the Click Here .

Overall, the Byjus cancellation policy is unfair and confusing. If you’re thinking about signing up for Byjus, be aware that you will not be able to get a refund after trail period of 15 days if you’re not happy with the product.

Byju’s cancellation Request Submitted By Letter

If you are a Byju’s customer and you need to cancel your subscription, you can do so by sending a cancellation letter to Byju’s customer service. In your letter, include your full name, customer ID, and the reason for your cancellation. Be sure to sign the letter and date it.

You can send your letter via email, fax, or mail. Email: cancellations@byjus.com, or send hard copy of letter Byju’s official address – 7th Floor, Tower D global city ITPB SEZ, Whitefield Bengaluru ,Karnataka -560066 (India)

Students Common FAQs regarding Byju’s cancellation Policy

Can we cancel Byjus membership after 15 days

Yes, you can cancel your Byjus membership after 15 days. However, you will not received any refund. If you have any questions about cancelling your membership, please contact Byjus Customer care

Can we cancel Byjus membership after after 2 months

Yes, you can cancel your Byjus membership after 2 months. However, you will need to contact customer service to do so. Additionally, you may be charged a cancellation fee but you are not eligible for any refund.

Can we cancel Byjus membership after 3 months

Yes, you can cancel your Byjus membership at any time. You can ensure that your child is not left without tutor support but regarding Byjus membership can cancelled after 3 months.

Can we cancel Byjus membership after 6 months

It is possible to cancel Byjus membership after 6 months. If you Subscribed Byjus for yearly subscription plan you can cancel with any Byjus Customer Support but you understand about the Refund Policy you don’t received any Refund against this cancellation.

Does Byjus Refund Money?

If you’re not happy with your Byjus Products, you can request a refund within 15 days of purchase. To request a refund, please contact Byjus customer support team.

How to Submitted Request against Byjus Refund Policy via Email

If you’re not satisfied with Byjus’s products then you can submit a request for a refund via email. To do so, simply include your name, contact information, and the reason for your request in an email and send it to cancellations@byjus.com. A customer service representative will review your request and get back to you within 2 hours.

Please include the following information in your email:-

  • Your Full Name –
  • Your Byjus username-
  • Date of your purchase-
  • A detailed explanation of why you are requesting a refund
  • Once we receive your email, we will review your request and get back to you as soon as possible.

Note – Refund Request valid submitted within 15 days from delivery

Read | How To Logout From Byju’s App Within A Few Seconds?

How to Submitted Request against Byjus Refund Policy via Customer Care Number

If any Byjus users may be not satisfied with the Byjus products that time users can submit a request against it Refund Policy via the customer care number. Here’s how you can do it:

  1. Call the Byjus customer care number – +91-9241333666 and tell the executive that you want to submit a request for refund.
  2. The executive will ask for your Byjus ID .
  3. Share your Byjus ID and registered mobile number with the executive.
  4. The executive will ask for a few details about your issue Byjus products.
  5. Share all the relevant problems with the executive.
  6. The executive will then register your complaint and forward it to the concerned department.
  7. You will receive a complaint reference number __ from the executive. Make a note of it for future reference.
  8. The Byjus Customer Supported team will look into your complaint and get back to you soon.

Note – No Refund will be provided after 15 days from delivery

How we get Refund Amount ?

After submission refund request you will received an confirmation email regarding your Byjus Subscription plan has been cancelled and need to submitted your bank detail via Byjus App or Login on Website in which you want to received Refund amount .and Refunds shall be transfer to your bank account within 10 working days of receipt of products.

Conclusion

The Byjus cancellation policy is designed to protect both the company and the customer. If you cancel your subscription within the first 15 days, you will receive a full refund. After 15 Days Trail Period you don’t received and refund. But can cancelling your Byjus subscription Plan any time.

Rakesh
Rakesh
Iam Author in Loci News Site. I Have 10 Experience in Digital Marketing. Now I Cover All Tech (Category) News & Mobile Blog Posts in Loci News.

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